SUPPORT
Are you having trouble with the site? Do you have a question you can't find the answer to? Is there a feature you'd like to see added to the site? Let us know using this form.
Before you email us, take a look at the FAQs to see if your question has already been answered.
Frequently Asked Questions
What is the user dashboard?
The user dashboard is where you access all the Original Buns of Steel members only content. You can track how much time you've spent working out and your mood. You can watch the whole Original Buns of Steel video and REMIX your own workouts. You can also update you personal information and subscription details.
What is Remix?
REMIX is a new way to experience the Original Buns of Steel workout. In the past you were only able to follow the tape from start to finish. Now, you can pick and choose which exercises you want to do on a given day. Maybe you want to work on your buns and thighs, or maybe you want to focus on your abs. With REMIX, you can tailor your workout for your needs.
Where can I find my account information?
From your USER DASHBOARD click on BILLING & ACCOUNT. From there you can update you name, email address, billing address, payment method and subscription.
How do I update my payment method?
From the BILLING & ACCOUNT tab, select SUBSCRIPTIONS where you will see your current subscription, its status, and the latest billing date. At the end of the row, there is a three dot icon. Click that and select UPDATE to make changes to your payment method.
How do I cancel my subscription?
We hate to see you go, but we understand this workout isn't for everyone. That's why we make it easy for you to cancel your subscription.
From the BILLING & ACCOUNT tab, select SUBSCRIPTIONS where you will see your current subscription, its status, and the latest billing date. At the end of the row, there is a three dot icon. Click that and select CANCEL to end your subscription.